Why Is User Experience Important In Your Custom Training Program

hand holding up a screenIf you are intent on making your custom training program successful, you have to think about your user experience. This simply means being concerned about what the employees or trainees will go through while they are learning through your course.

What you have to realize is that content is not king when it comes to learning. Delivery is equally important. No matter how great your content is, if you fail at delivering it, your course will not succeed. You will not be effective in teaching your trainees.

This is the reason why it is important for you to think about engagement and interaction.

The thing is, learners today have different expectations. They no longer expect to sit and take in what you are presenting through your course. They want to take charge in the learning process. You need to make them feel like they can take charge but at the same time, you need to be able to control the whole course.

You need to take care of how you present the content to your learners because you do not want to confuse them. You also do not want to frustrate them by making the course too hard. There are a couple of things that you can implement while creating your custom training program so you can take care of your user experience.

  • Research who the learners are. It is not enough that you research about their industry and how they will benefit from your course. You also have to understand the situation by which they will learn. How will they accommodate the course on top of their daily tasks? What tools or devices are available to them in order to access your training program? What type of foundation, in both knowledge and skills, can you build on? The last one is important so you will know how you will start your course.
  • Present the value of the content. This may not be crucial in the actual engagement but it will help with motivation. If the content is valuable, the learners will go after what you are teaching them because they know that it will help improve them and their output.
  • Give them the chance to decide how the learning will proceed. This can be as simple as allowing them to go back and forth in the lesson. If they want to jump ahead and look at what lies ahead in the course, let them do that. If they want to go back to what they previously learned, then give them the feature that will help them do just that. Of course, you can control this by giving them guidelines about the course.
  • Make sure you get feedback before you use your course. This is crucial during the creation of your custom training program. You need to get someone who can take the course and give you feedback about it. This will help you get a fresh opinion about the course that you just created.

The key to make the user experience in your course is filled with engaging and interactive elements that will enrich the learning process of the trainees.

Follow these tips so you can create your custom training program in such a way that will make it memorable to the learners.

Image courtesy of twobee for FreeDigitalPhotos.net