Privacy Policy

Privacy Policy

Effective Date: November 12, 2025

Introduction

V-Learn is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our Microsoft certification training platform.

Information We Collect

We collect only essential information necessary to provide our services:

  • Account Information: Name, email address, and password when you create an account
  • Learning Progress: Course completion, quiz scores, and activity tracking
  • Usage Data: Pages visited, time spent on platform, and feature usage
  • Technical Data: IP address, browser type, and device information for security and optimization

How We Use Your Information

  • Provide access to courses and learning materials
  • Track your progress and provide personalized learning recommendations
  • Improve our platform and user experience
  • Send course updates and important platform notifications
  • Ensure security and prevent fraudulent activity

Your Rights

You have full control over your data:

  • Access: Request a copy of your personal information
  • Update: Modify your account details at any time
  • Delete: Request deletion of your account and associated data
  • Opt-out: Unsubscribe from optional communications

Data Protection

  • Your information is never sold or shared with third parties for marketing purposes
  • We use industry-standard encryption and security measures
  • We comply with Australian Privacy Principles (APPs) and international data protection standards
  • Data is stored securely on servers in Australia

Cookies

We use essential cookies to maintain your login session and remember your preferences. You can control cookie settings in your browser.

Third-Party Services

Some courses integrate with Microsoft Learn and Skillable Labs. These services have their own privacy policies which we encourage you to review.

Contact

For privacy concerns or data requests, contact our Privacy Officer at privacy@v-learn.com.au.

Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date.