Should Your Custom Training Program Be Internal Or External?

custom training program

A custom training program plays a big role in any company. Not only will it keep the business competitive, it also helps employees reach their full potential when it comes to productivity. It gives them the knowledge and skills

According to statistics, 7 out of 10 employees feel they are not achieving their full potential because they are not trained enough. Regardless of the industry, everyone needs an update every now and then. The question is, who will give this training?

Corporate training programs have two choices. You either use internal resources or you can opt for external professional services to help you meet your training initiatives. The question is, which one of the two will you choose? Who will create, customize, and facilitate the training program?

Let us discuss the pros and cons of both so you can decide which of the two is best for your custom training program.

Internal custom training program

In this option, you will be using in-house facilities, talent, and technology. What is great about this option is that it is the most cost effective. This will be coordinated by the HR division. After all, they are the department responsible for the manpower in the company. It is their responsibility to make sure that the needs of employees are met – including training programs. However, the drawback with creating a custom training program internally is that the elearning skills and knowledge are usually limited. Not only that, it is possible that the in-house resources may not be enough to create a sophisticated training course. It may not be expensive, but it will cost in-house staff their time.

Does that mean this is the lesser of the two? Not exactly. There are certain training courses that can be created in-house. Onboarding courses are better done internally. After all, who can train new recruits about the company’s rules and regulations, history, and achievements better than those who are part of the organization? Not only that, if the course is only small and informal, then in-house facilities and talent can suffice.

External custom training program

This option involves hiring a third party elearning service provider. What is great about this option is they have the skills, knowledge, and resources that will allow them to create the most sophisticated and state-of-the-art training courses. Since this is their business, they will naturally invest in keeping their own knowledge about the industry up-to-date. Not only that, they will make sure they have the latest programs to make the standard of their courses high. This means they may have the ability to give a lesson a new perspective – which might be just what the training needs.

However, there is a drawback. This will cost money. The custom training program will be beautiful, engaging, interactive, and the best there is, however it will be expensive. Not only that, there may be some concepts that are only familiar to employees that the external service provider is not aware of. It might compromise the way certain concepts are explained. For sure, industry specific terms and references may not be explained properly. This can compromise the elearning course.

Now that you know the pros and cons of each, which of them is the perfect path to choose in creating your custom training program? It is best to consider your training goals and objectives before making a choice. Sometimes, if the training is huge, it might be a good idea to collaborate. That means both internal and external can join forces to create the best training course for the employees.